Got chatting to a few helium balloon sellers in Hollywood Studios. Lovely to see latex free was the way they sell over there, just as we offer. Deco bubbles with Mickey Shaped latex inside and jumbo foil (myler) stars.
Chatted about products & we use the same american manufacturer, except they are cheaper in the states!! We didn't spend alot of time around balloon sellers & entertainers because it was a vacation after all. One thing I have to say is the people we met we adorable, customers are most definitely extremely important to them regardless of whether you spend $1 or $100's and I was delighted to see they set the bar very high (unlike in the UK) It just reaffirmed to me that I am very proud of my customer service and that's why customers return and recommend. There is a huge lack of interest nowadays in customer services even when times seem hard for us all, I would hope someone with old fashioned pride could replace them to show how consumers, regardless of the companies size, deserve to be treated when they are spending their hard earned money with your company.
Superb time, loved it...if you get the opportunity....GO!