Delivery Conditions We are a mobile balloons decor company which means we usually deliver to your choice of venue. Decor prices quoted will exclude delivery & set up unless otherwise stated. All 'start from' prices are 'guides' for standard decor. Unless otherwise stated & by prior arrangment, Blissful Balloons do not return to your venue to remove/dispose of decor. Materials left on site other than hire equipment are the property of the customer. Where decor includes hire equipment it is the responsibility of the customer to ensure this is safely returned to Blissful Balloons within 3 working days of the event. You may request we collect such equipment by prior arrangement only. This service must be agreed prior to event and will incur a charge. Where decor requirements are 'tailored' i.e. added design work, Hi-Float to latex balloons, larger than standard, outside of local area, additional charges will be added to incorporate this. City Centre bookings have a minimum value of £100.00. Should changes to your order be made after agreement is signed, additional costs will be 'added' to the final balance. If such changes reduce the overall total of your booking this must meet the minimum order subject to location (excludes collections) Please read 'Terms & Conditions' for full details of contract. You will receive our invoice via email/post. This will state full booking details including our specific requirments on site and the timeframe needed to complete everything ordered. It is imperitive you advise venue staff of our needs and ensure we gain access to your chosen venue within plenty of time. i.e. We are booked to decorated and accessorize a venue that will take us approximatly 2 hours and your guests are due to arrive at 7pm. We will require access to your venue at least 3 hours before, allowing for early arrivals or potential delays within the venue. Surprise gift deliveries will be given a time slot of 30 minutes. Please ensure the recipient will be available to take delivery. Should the address be vacant, we will return the gift to our studio and await collection.